Online entertainment should be enjoyable, not a burden. g66 provides the tools, guidance, and full support so every player can play within healthy and responsible boundaries.
If you or someone you care about is experiencing gambling-related difficulties, help is available.
Talian Kasih (Ministry of Women's Development):
15999 (Monday–Friday, 8am – 10pm)
Befrienders Malaysia:
03-7627 2929 (24 hours a day)
g66 Support:
[email protected] – Live Chat 24/7
The number above is for display purposes only. Please call using your own phone.
All these tools can be accessed directly from your account settings without needing to contact support first.
Set a daily, weekly, or monthly deposit limit that fits your budget. Once a limit is set, it takes effect immediately and can only be increased after a 24-hour cooling-off period to prevent impulsive decisions.
Set a session time limit — from 30 minutes to 8 hours. When the limit is reached, the g66 system will notify you and your account will be automatically logged out to ensure you get adequate rest.
Set the maximum amount you are willing to lose within a given period. Once the loss limit is reached, your account will be automatically locked from placing new bets until the limit period expires.
Take a break from the platform for 24 hours, 48 hours, 1 week, or up to 6 months. During the break period, you will not be able to log in or make any transactions. Your balance remains safe throughout this period.
If you feel the need to stop entirely, you may apply for permanent self-exclusion. The account will be permanently closed and g66 will ensure you are unable to open a new account for the specified period.
Opt out of receiving any bonus offers, promotions, or marketing notifications. By turning off these communications, you reduce external triggers that may influence your gaming decisions.
Online gaming, when enjoyed the right way, is a fun form of entertainment — much like going to the cinema or dining out. It is designed to provide enjoyment, not as a means to generate steady income or solve financial problems.
At g66, we believe that players who exercise good self-control are the ones who enjoy their gaming experience the most. That is why we built this platform with player well-being in mind from the design stage — not as an afterthought.
Responsible gaming means playing with disposable money you can afford to lose, setting time and money limits before you play, understanding that wins are never guaranteed, and knowing when to stop — whether you are winning or losing. These are not restrictions on your enjoyment; they are the foundation of a lasting and genuinely fun gaming experience.
Gaming becomes a problem when it starts affecting your finances, relationships, work, or mental health. This is not a sign of weakness — it is a real health condition that can happen to anyone, and it can be treated with the right support.
The g66 team is trained to identify gaming patterns that may indicate a problem, and we will proactively reach out in a sensitive, non-judgmental way. We will not turn a blind eye when we see a player who may need help.
Remember: Every game at g66 uses a certified, independently audited RNG (Random Number Generator). This means every outcome is completely random — no system, strategy, or specific playing time can guarantee a win.
Answer honestly. If you answered "Yes" to 3 or more of these questions, consider speaking with someone you trust or contacting g66 to learn about the control tools available.
Have you ever felt the need to gamble with more money to achieve the same level of excitement?
Have you ever tried to stop gambling but were unable to?
Do you gamble to escape problems or uncomfortable feelings?
Have you ever lied to family or friends about your gambling habits?
Have you ever borrowed money or sold belongings to fund gambling?
Does gambling interfere with your work, school, or family responsibilities?
After a loss, do you feel the urge to keep playing to win it back?
Have you ever felt sad, guilty, or anxious after gambling?
Do thoughts about gambling disrupt your concentration on other things?
Have loved ones ever expressed concern about your gambling habits?
Problem gambling rarely happens overnight. It usually starts gradually and escalates over time. Recognising the early signs is key to getting help before things become more serious.
Feeling anxious, irritable, or restless when not playing or when trying to stop.
Neglecting work, family, or social responsibilities due to gaming.
Hiding gaming activity or the amount of money spent from those closest to you.
Using money meant for basic needs (bills, food, rent) to gamble.
Continuing to play even after reaching the limit you set for yourself.
Planning daily life around gaming sessions or seeking money to gamble.
Feeling financially pressured yet continuing to gamble.
Seeking help is a sign of strength, not weakness. Here are some practical steps you can take right now:
Log in to your account and go to Settings > Responsible Gaming. Set deposit limits, time limits, or activate a self-break instantly.
The g66 support team is trained to assist players experiencing difficulties in a sensitive and confidential manner. We will not judge you.
Sharing your problems with a trusted family member or friend is often the most effective first step. You do not have to face this alone.
Trained counsellors and support organisations are ready to help players and their families. These counselling services are typically confidential and free of charge.
If you feel this is the best decision for you, g66 will fully respect your choice and process the permanent self-exclusion without any obstacles.
Go to Account Settings → Responsible Gaming → Deposit Limit. Select a period (daily/weekly/monthly) and enter your chosen limit amount. The limit takes effect immediately.
ImmediatelyGo to Settings → Time Limit. Set the maximum duration for a single gaming session. The system will send a reminder 10 minutes before the limit is reached and automatically log you out when time is up.
ImmediatelyGo to Settings → Self-Exclusion. Choose a period from 24 hours to 6 months. During the break, your account will be fully locked. Your balance is safe and can be withdrawn after the break period ends.
24 hours – 6 monthsContact g66 support via live chat or email and state your intention. Our team will process the request within 24 hours and the account will be permanently closed.
Within 24 hoursLimits that have been set can only be reduced immediately. Any limit increase will only take effect after a 24-hour cooling-off period — this is an added safeguard to prevent impulsive decisions made in the heat of the moment.
Register your g66 account today and enjoy over 1,200 games safely — with responsible gaming control tools built into our platform from day one.
18+ only. Play responsibly. Terms & conditions apply.